Payment Policy

This Payment Policy explains currency, accepted cards, authorization, taxes, and refunds at NeeDoh.

About Credit/Debit Card

The transaction currency is USD. Supported credit and debit card brands are Visa, Mastercard, Maestro, American Express, JCB, Diners Club, Discover, subject to the options presented during checkout.

Credits and Applicable Taxes

An approved refund is sent to the original payment method within 5–10 business days after the return is received, inspected, and approved; issuer posting can take longer.

Taxes are charged only as required by applicable law. Payment questions may be sent to Support@NeeDeth.shop or (413) 738-3312.

Secure Processing

Shopify and authorized payment providers encrypt and process payment details. NeeDoh does not retain full card numbers or security codes.

A card issuer may authorize, decline, verify, or temporarily hold a transaction under its own procedures.

Payment Problems

Customers must enter accurate billing and contact information. When a payment is declined, verify the details or contact the issuer.

We may review or cancel an order when payment cannot be authorized or a fraud-screening check identifies material risk.

Merchant Information

• Business: NeeDoh
• Physical address: 42 Clinton St, Cambridge, Massachusetts, 02139, United States
• Phone: (413) 738-3312
• Email: Support@NeeDeth.shop
• Brand: NeeDoh

Customer service hours: Monday to Friday, 9:00 AM–5:00 PM (America/Los_Angeles).